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Help & Information
Delivery
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Delivery Arrangements
- Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.
If you are not around, the carrier will try your neighbours, or (if a signature is not required) will try to find a safe, dry place to leave your parcel.
Alternatively they'll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
Please note deliveries outside of the UK can take anything up to 10 working days and sometimes longer. Check with your local postal service to check if any attempt has been made at delivery as you may have been out when they called.
- Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.
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Standard delivery
- Standard delivery is a home delivery which is usually made within 5 working days of your order being placed.
UK standard delivery is £3.99 if your order is less than £60, or FREE if your order is over £60.
We cannot deliver to PO boxes and if you require delivery to the Channel Islands you will need to select International delivery.
Please note, these charges may vary from time to time with promotional activity.
- Standard delivery is a home delivery which is usually made within 5 working days of your order being placed.
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Next Day delivery
- Next Day Delivery is available from £4.99 and we will deliver your order the following day to UK mainland addresses
if your order has been placed before 9pm for next day delivery and premium next day delivery.
Simply choose one of our next day delivery options at the checkout to receive your order the next day.
Next day (delivered by Hermes) £4.99.
Premium next day (delivered by DPD) £5.99.
Our Carrier will send you a text message on the day of delivery with an accurate delivery window.
Unfortunately, next day delivery is not available to certain post codes: BT, GY, IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE.
For orders placed on Saturday for delivery on Sunday: AB, BT, CA1-3, CA5, CA20-26, CA28, CF14, CF30-98, DD, DG1-4, DG6-13, DH1, DH3, DH4, DH8, EH, FK, G, HS, IM, IP, IV, JE, KA, KW1-3, KW5, KW17, KY, LA, LL, ML, PH, PL, PO, SA, ZE.
Please note, these charges may vary from time to time with promotional activity.
- Next Day Delivery is available from £4.99 and we will deliver your order the following day to UK mainland addresses
if your order has been placed before 9pm for next day delivery and premium next day delivery.
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Premium Next Day
- Premium Next day delivery with DPD is £5.99 and we will deliver your order the following day to UK mainland addresses
providing that the order is placed before 9pm.
Simply select Premium Next Day delivery at the checkout to receive Next Day Delivery.
Unfortunately Premium next day delivery is not available to certain post codes: BT, GY, IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE.
For orders placed on Saturday for delivery on Sunday: AB, BT, CA1-3, CA5, CA20-26, CA28, CF14, CF30-98, DD, DG1-4, DG6-13, DH1, DH3, DH4, DH8, EH, FK, G, HS, IM, IP, IV, JE, KA, KW1-3, KW5, KW17, KY, LA, LL, ML, PH, PL, PO, SA, ZE.
Please note, these charges may vary from time to time with promotional activity.
- Premium Next day delivery with DPD is £5.99 and we will deliver your order the following day to UK mainland addresses
providing that the order is placed before 9pm.
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Next Day Evening
- Next Day Evening delivery is £5.99 and we will deliver your order the following day to UK mainland addresses
providing that the order is placed before 6pm and 10pm
Simply select Next Day Evening delivery at the checkout to receive Next Day Delivery.
Unfortunately Premium next day delivery is not available to certain post codes: BT, GY, IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE.
Please note, these charges may vary from time to time with promotional activity.
- Next Day Evening delivery is £5.99 and we will deliver your order the following day to UK mainland addresses
providing that the order is placed before 6pm and 10pm
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Saturday delivery
- Saturday delivery is £5.99 and is a nominated day delivery option.
Place your order on any day up until 9pm on Friday to receive your order on the following Saturday.
Unfortunately next day delivery may not be available to certain post codes and business addresses, they may be received next day if ordered earlier in the day but we cannot guarantee delivery: BT, GY, IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE.
- Saturday delivery is £5.99 and is a nominated day delivery option.
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Collect from Post Office
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Place your order online by selecting the 'Click & Collect' option at checkout. Choose the Post Office branch that you wish your order to be delivered to by searching by postcode.
Once you have chosen your collection Post Office branch of choice, you will be given the option to enter who will collect your order. Here you can either enter your details or you can nominate someone to collect the order for you. Please note you can only nominate someone else to collect your order when placing your order and the person collecting from PO must have ID that matches customer / address on parcel delivery label.
When your order is ready for collection, Royal Mail will send you an email and SMS message informing you that your order is ready for collection.
Please bring the following items with you:
1. Proof of purchase - a copy of your confirmation email, sales receipt or text message.
2. Your payment card - for your protection against fraud, we cannot release your order without seeing your payment card or a form of photo ID (passport of driving licence only).
If you selected the option for someone else to collect the goods on your behalf, they must present your proof of purchase, as well a photo ID that matches the name on the delivery label (passport or photo driving licence only).
Your order will be held at your selected branch for 18 days. We will send you a reminder by email after 4 days. If you haven’t collected your order after 18 days have passed, your order will be sent to our Returns Department and you will be refunded
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International delivery
- Standard and Tracked Express delivery services are available to most of the countries we ship to. International
delivery is charged at a flat rate regardless of the size and weight.
We deliver to 197 countries. Click here to find out more!- Australia
- Express Delivery within 3 working days £20.99
- Standard Delivery within 6 to 10 working days £9.99
- Republic of Ireland
- Standard Delivery within 3 to 5 working days £3.99
- USA
- Express Delivery within 2 business days, order before 6am PDT, 8am CDT or 9am EDT £14.99
- Standard Delivery within 10 working days £9.99
- Afghanistan
- Standard delivery within 6-10 working days £9.99
- Albania
- Next day delivery, order before 3pm CET Monday – Thursday £20.99
- Standard Delivery within 6 to 10 working days £6.99
- Algeria
- Next day delivery, order before 2pm GMT Monday – Thursday £25.99
- Standard Delivery within 6 to 10 working days £9.99
- American Samoa
- Standard Delivery within 6 to 10 working days £4.99
- Andorra
- Next day delivery, order before 3pm CET Monday – Thursday £17.99
- Standard Delivery within 6 to 10 working days £14.99
- Angola
- Standard Delivery within 6 to 10 working days £4.99
- Anguilla
- Standard Delivery within 6 to 10 working days - £4.99
- Antigua and Barbuda
- Standard Delivery within 6 to 10 working days - £9.99
- Armenia
- Standard Delivery within 6 to 10 working days - £9.99
- Aruba
- Standard Delivery within 6 to 10 working days - £14.99
- Azerbaijan
- Standard Delivery within 6 to 10 working days - £9.99
- Austria
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 6 working days - £4.99
- Bahamas
- Standard Delivery within 6 to 10 working days - £9.99
- Bahrain
- Standard Delivery within 6 to 10 working days - £9.99
- Bangladesh
- Standard Delivery within 6 to 10 working days - £9.99
- Barbados
- Standard Delivery within 6 to 10 working days - £9.99
- Belize
- Standard Delivery within 6 to 10 working days - £9.99
- Bermuda
- Standard Delivery within 6 to 10 working days - £8.99
- BFPO
- Standard Delivery within 3 to 10 working days - Free
- Bhutan
- Standard Delivery within 6 to 10 working days - £9.99
- Bolivia
- Standard Delivery within 6 to 10 working days - £14.99
- Bosnia
- Next day delivery, order before 3pm CET Monday – Thursday £17.99
- Standard Delivery within 6 to 10 working days - £14.99
- Botswana
- Standard Delivery within 6 to 10 working days - £14.99
- Bouvet Island
- Standard Delivery within 6 to 10 working days - £14.99
- British Indian Ocean Territory
- Standard Delivery within 6 to 10 working days - £14.99
- Brunei Darussalam
- Standard Delivery within 6 to 10 working days - £9.99
- Bulgaria
- Next day delivery, order before 5pm MSK Monday – Thursday £14.99
- Standard Delivery within 8 to 10 working days - £11.99
- Burkina Faso
- Standard Delivery within 6 to 10 working days - £14.99
- Burundi
- Standard Delivery within 6 to 10 working days - £14.99
- Cambodia
- Standard Delivery within 6 to 10 working days - £9.99
- Cameroon
- Standard Delivery within 6 to 10 working days - £14.99
- Canada
- Express Delivery within 2 days, order before 2pm Monday - Thursday £17.99
- Standard Delivery within 6 to 10 working days - £9.99
- Cayman Islands
- Standard Delivery within 6 to 10 working days - £14.99
- Chad
- Standard Delivery within 6 to 10 working days - £14.99
- Chile
- Express Delivery within 2 days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- China
- Express Delivery within 2 days, order before 2pm Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Christmas Island
- Standard Delivery within 6 to 10 working days - £14.99
- Colombia
- Standard Delivery within 6 to 10 working days - £14.99
- Comoros
- Standard Delivery within 6 to 10 working days - £14.99
- Cook Islands
- Standard Delivery within 6 to 10 working days - £14.99
- Costa Rica
- Standard Delivery within 6 to 10 working days - £9.99
- Croatia
- Next Day Delivery, order before 3pm CET Monday - Thursday £14.99
- Standard Delivery within 6 to 10 working days - £9.99
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Cyprus
- Express Delivery within 2 days, order before 2pm Monday - Thursday £14.99
- Standard Delivery within 6 to 10 working days - £9.99
- Czech Republic
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 6 to 10 working days - £9.99
- Dominica
- Standard Delivery within 6 to 10 working days - £9.99
- Egypt
- Express Delivery within 2 days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- El Salvador
- Standard Delivery within 6 to 10 working days - £9.99
- Equatorial Guinea
- Standard Delivery within 6 to 10 working days - £14.99
- Eritrea
- Standard Delivery within 6 to 10 working days - £14.99
- Estonia
- Next day delivery, order before 5pm MSK Monday – Thursday £14.99
- Standard Delivery within 6 to 8 working days - £6.99
- Ethiopia
- Express Delivery within 2 days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Faroe Islands
- Standard Delivery within 6 to 10 working days - £14.99
- Fiji
- Standard Delivery within 6 to 10 working days - £14.99
- Finland
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 6 to 8 working days - £6.99
- French Guiana
- Standard Delivery within 6 to 10 working days - £14.99
- French Polynesia
- Standard Delivery within 6 to 10 working days - £14.99
- French Southern Territories
- Standard Delivery within 6 to 10 working days - £4.99
- Gabon
- Standard Delivery within 6 to 10 working days - £4.99
- Gambia
- Standard Delivery within 6 to 10 working days - £14.99
- Georgia
- Standard Delivery within 6 to 10 working days - £9.99
- Gilbraltar
- Next day delivery, order before 3pm CET Monday – Thursday £15.99
- Standard Delivery within 6 to 10 working days - £4.99
- Greece
- Standard Delivery within 6 to 10 working days - £6.99
- Greenland
- Next day delivery, order before 2pm GMT Monday – Thursday £17.99
- Standard Delivery within 6 to 10 working days - £4.99
- Grenada
- Standard Delivery within 6 to 10 working days - £9.99
- Guadeloupe
- Standard Delivery within 6 to 10 working days - £9.99
- Guam
- Standard Delivery within 6 to 10 working days - £14.99
- Guatemala
- Standard Delivery within 6 to 10 working days - £9.99
- Guernsey
- Standard Delivery within 5 working days - £4.99
- Guinea
- Standard Delivery within 6 to 10 working days - £14.99
- Guinea-Bissau
- Standard Delivery within 6 to 10 working days - £14.99
- Guyana
- Standard Delivery within 6 to 10 working days - £14.99
- Haiti
- Standard Delivery within 6 to 10 working days - £9.99
- Heard Island and McDonald Islands
- Standard Delivery within 6 to 10 working days - £14.99
- Honduras
- Standard Delivery within 6 to 10 working days - £9.99
- Hong Kong
- Express Delivery within 3 working days, order before 9pm Monday - Thursday £12.99
- Standard Delivery within 6 to 10 working days - £4.99
- Hungary
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 7 working days - £6.99
- Iceland
- Next day delivery, order before 2pm GMT Monday – Thursday £17.99
- Standard Delivery within 6 to 10 working days - £4.99
- India
- Standard Delivery within 6 to 10 working days - £9.99
- Indonesia
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Iran
- Standard Delivery within 6 to 10 working days - £9.99
- Iraq
- Standard Delivery within 6 to 10 working days - £9.99
- Israel
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Jamaica
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Japan
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Jersey
- Standard Delivery within 5 working days - £4.99
- Jordan
- Standard Delivery within 6 to 10 working days - £9.99
- Kazakhstand
- Standard Delivery within 6 to 10 working days - £9.99
- Kenya
- Standard Delivery within 6 to 10 working days - £14.99
- Kiribati
- Standard Delivery within 6 to 10 working days - £14.99
- Kuwait
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- Kyrgyzstan
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Lao People's Democratic Republic
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Latvia
- Next day delivery, order before 5pm MSK Monday – Thursday £14.99
- Express Delivery within 4 to 6 working days - £11.99
- Standard Delivery within 6 to 8 working days - £6.99
- Lebanon
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Lesotho
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Liberia
- Standard Delivery within 6 to 10 working days - £14.99
- Libya
- Standard Delivery within 6 to 10 working days - £14.99
- Liechtenstein
- Standard Delivery within 6 to 10 working days - £14.99
- Express Delivery within 5 working days - £24.99
- Next day delivery, order before 3pm CET Monday – Thursday £17.99
- Lithuania
- Next day delivery, order before 5pm MSK Monday – Thursday £14.99
- Standard Delivery within 3 to 7 working days - £6.99
- Luxembourg
- Standard Delivery within 6 to 10 working days - £4.99
- Express Delivery within 4 working days - £11.99
- Next day delivery, order before 3pm CET Monday – Thursday £11.99
- Macao
- Standard Delivery within 6 to 10 working days - £4.99
- Macedonia
- Next day delivery, order before 3pm CET Monday – Thursday £15.99
- Standard Delivery within 6 to 10 working days - £6.99
- Madagascar
- Standard Delivery within 6 to 10 working days - £14.99
- Malawi
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Malaysia
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday - £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- Maldives
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday - £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Malta
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 6 to 10 working days - £6.99
- Marshall Islands
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Mauritania
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Mauritius
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Mexico
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday - £17.99
- Standard Delivery within 6 to 10 working days - £9.99
- Micronesia, Federated States of
- Standard Delivery within 6 to 10 working days - £14.99
- Moldova
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday - £17.99
- Standard Delivery within 6 to 10 working days - £6.99
- Monaco
- Standard Delivery within 6 working days - £6.99
- Mongolia
- Standard Delivery within 6 to 10 working days - £9.99
- Montenegro
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday - £17.99
- Standard Delivery within 6 to 10 working days - £9.99
- Montserrat
- Express Delivery within 4 working days, order before 2pm GMT Monday - Thursday - £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Morocco
- Next day delivery, order before 2pm GMT Monday – Thursday £14.99
- Standard Delivery within 6 to 10 working days - £14.99
- Mozambique
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Myanmar
- Standard Delivery within 6 to 10 working days - £9.99
- Namibia
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Nauru
- Standard Delivery within 6 to 10 working days - £14.99
- Nepal
- Standard Delivery within 6 to 10 working days - £9.99
- New Caledonia
- Standard Delivery within 6 to 10 working days - £14.99
- New Zealand
- Standard Delivery within 6 to 10 working days - £4.99
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £35.99
- Niger
- Standard Delivery within 6 to 10 working days - £14.99
- Nigeria
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 work days - £9.99
- Niue
- Standard Delivery within 6 to 10 working days - £4.99
- Norfolk Island
- Standard Delivery within 6 to 10 working days - £14.99
- North Korea
- Standard Delivery within 6 to 10 working days - £9.99
- Northern Mariana Islands
- Standard Delivery within 6 to 10 working days - £4.99
- Norway
- Next day delivery, order before 3pm CET Monday – Thursday £15.99
- Standard Delivery within 6 to 10 working days - £4.99
- Oman
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- Pakistan
- Standard Delivery within 6 to 10 working days - £9.99
- Palestine
- Standard Delivery within 6 to 10 working days - £9.99
- Papua New Guinea
- Standard Delivery within 6 to 10 working days - £14.99
- Paraguay
- Express Delivery within 2 working days, order before 2pm Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Peru
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Philippines
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Pitcairn
- Standard Delivery within 6 to 10 working days - £14.99
- Poland
- Standard Delivery within 8 working days - £6.99
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Portugal
- Standard Delivery within 8 working days - £6.99
- Express Delivery within 4 to 6 working days - £11.99
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Puerto Rico
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £4.99
- Qatar
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- Rep. of Congo
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Romania
- Next day delivery, order before 5pm MSK Monday – Thursday £14.99
- Standard Delivery within 6 to 10 working days - £6.99
- Express Delivery within 3 to 7 working days - £24.99
- Russia
- Express Delivery within 5 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 8 to 10 working days - £9.99
- Rwanda
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Saint Barthlemy
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Saint Helena, Ascension and Tristanda Cunha
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Saint Kitts and Nevis
- Standard Delivery within 6 to 10 working days - £9.99
- Saint Lucia
- Standard Delivery within 6 to 10 working days - £9.99
- Saint Martin (Frenchpart)
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Saint Pierre and Miquelon
- Standard Delivery within 6 to 10 working days - £14.99
- Saint Vincent and the Grenadines
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Samoa
- Express Delivery within 4 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- San Marino
- Next day delivery, order before 3pm CET Monday – Thursday £17.99
- Standard Delivery within 3 to 10 working days - £14.99
- Sao Tome and Principe
- Standard Delivery within 6 to 10 working days - £14.99
- Saudi Arabia
- Standard Delivery within 6 to 10 working days - £9.99
- Express Delivery within 4 to 6 working days - £24.99
- Senegal
- Standard Delivery within 6 to 10 working days - £14.99
- Serbia
- Next day delivery, order before 3pm CET Monday – Thursday £17.99
- Standard Delivery within 4 to 6 working days - £6.99
- Seychelles
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Sierra Leone
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Singapore
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £18.99
- Standard Delivery within 6 to 10 working days - £9.99
- Slovakia
- Standard Delivery within 6-10 working days - £6.99
- Express Delivery within 4 to 6 working days - £9.99
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Slovenia
- Next day delivery, order before 3pm CET Monday – Thursday £14.99
- Standard Delivery within 9 working days - £4.99
- Solomon Islands
- Express Delivery within 4 working days, order before 2pm GMT Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £14.99
- South Africa
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- South Korea
- Standard Delivery within 6 to 10 working days - £9.99
- Sri Lanka
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Sth Georgia
- Standard Delivery within 6 to 10 working days - £14.99
- Sudan
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Suriname
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Svalbard and Jan Mayen
- Standard Delivery within 6 to 10 working days - £14.99
- Switzerland
- Next day delivery, order before 3pm CET Monday – Thursday £15.99
- Standard Delivery within 6 to 10 working days - £4.99
- Syria
- Standard Delivery within 6 to 10 working days - £9.99
- Taiwan
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Tajikistan
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Tanzania, United Republic of
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Thailand
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Timor-Leste
- Express Delivery within 5 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Togo
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Tokelau
- Standard Delivery within 6 to 10 working days - £14.99
- Tonga
- Express Delivery within 4 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Trinidad And Tobago
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Tunisia
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Turkey
- Next day delivery, order before 5pm MSK Monday – Thursday £17.99
- Standard Delivery within 6 to 10 working days - £9.99
- Turkmenistan
- Standard Delivery within 6 to 10 working days - £9.99
- Turks and Caicos Islands
- Express Delivery within 4 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Tuvalu
- Express Delivery within 5 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- UAE
- Standard Delivery within 6 to 10 working days - £9.99
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £19.99
- Uganda
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- United States Minor Outlying Islands
- Standard Delivery within 6 to 10 working days - £14.99
- Uruguay
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Uzbekistan
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £9.99
- Vanuatu
- Express Delivery within 5 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Vatican City
- Standard Delivery within 6 to 10 working days - £6.99
- Vietnam
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £19.99
- Standard Delivery within 6 to 10 working days - £9.99
- Virgin Islands
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £14.99
- Virgin Islands British
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £4.99
- Wallis and Futuna
- Standard Delivery within 6 to 10 working days - £14.99
- Western Sahara
- Standard Delivery within 6 to 10 working days - £14.99
- Yemen
- Express Delivery within 3 working days, order before 2pm GMT Monday - Thursday £23.99
- Standard Delivery within 6 to 10 working days - £9.99
- Zambia
- Express Delivery within 2 working days, order before 2pm GMT Monday - Thursday £26.99
- Standard Delivery within 6 to 10 working days - £4.99
- Zimbabwe
- Standard Delivery within 6 to 10 working days - £14.99
Who will deliver the parcel? Deliveries will be shipped via DPD or Royal Mail depending on the weight and value. Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.
How long will it take? Delivery will take 4 to 10 working days after despatch. A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up.
This may vary depending on the country but we should be able to give you more info if you contact our Customer Service team quoting your order number.
Can I track my delivery? Tracking is available on some Standard deliveries and on all Tracked Express deliveries. You will receive a despatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.
Will the recipient have to pay duty on the order? Our products are sold on a DDU (Delivery Duty unpaid) basis. Additional taxes, fees or levies may apply according to local legislation.
Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. JD Sports cannot offer any assistance in these processes.
To help make sure that customs duties are not payable for deliveries outside the EU, check the custom duty threshold of the country you're sending your items to, before you order, and keep your total basket value below that threshold.
- Standard and Tracked Express delivery services are available to most of the countries we ship to. International
delivery is charged at a flat rate regardless of the size and weight.
-
Can I track my order?
- All our UK Home delivery orders are trackable. You will receive a despatched email with a tracking link on for
your order, alternatively you can log in to your account and view the tracking in your order history.
When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide for UK orders please allow up to 12 hours for your orders information to be visible. For orders to Ireland please allow up to 24 hours.
Collect from Store orders are tracked internally but this cannot currently be provided to the customer. We will email you once your order is in store.
Tracking may not be available on some International orders. Please allow the full delivery time before contacting.
- All our UK Home delivery orders are trackable. You will receive a despatched email with a tracking link on for
your order, alternatively you can log in to your account and view the tracking in your order history.
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